Privacy Policy

1. Introduction

OneNetwork Solutions Limited ("we", "our", "us") is committed to protecting the personal information of our customers and website users. This Privacy Policy applies to information collected through onenetwork.solutions and through direct communications with us.

2. Information We Collect

We may collect information that you voluntarily provide through contact forms, project request forms, email, checkout requests, or newsletter sign-ups. This may include your name, company name, email address, phone number, and project details. We may also collect standard technical information through server logs or analytics tools (browser type, device, pages visited) in aggregated, non-identifiable form.

3. Card Data and Payment Security

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. OneNetwork Solutions Limited will not pass any debit/credit card details to third parties.

We accept payments through Amazon Payment Services. All card transactions are processed via a secure, encrypted connection and comply with PCI-DSS standards.

4. How We Use Your Information

Information you share with us is used to: respond to enquiries; prepare project proposals and quotations; deliver agreed services; manage invoicing and payment; provide support; and communicate relevant service updates. We do not use your information for unrelated advertising or sell it to third parties.

5. Data Security

OneNetwork Solutions Limited takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, onenetwork.solutions cannot guarantee the security of any information that is disclosed online. No method of internet transmission or storage is completely secure.

6. Third-Party Websites

The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect.

7. Third-Party Advertising

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please note that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

8. Cookies and Analytics

Our website may use cookies or lightweight analytics tools to understand traffic patterns and improve the user experience. Analytics data is processed in aggregated form and not used to identify individual visitors.

9. Data Retention and Your Rights

We retain client records for as long as reasonably necessary to fulfil the purposes described and to comply with legal obligations. Depending on your jurisdiction, you may have rights to access, correct, delete, or port the personal data we hold. To exercise any rights, contact us at info@onenetwork.solutions.

10. Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve or regulations change. Updated policies will be posted to this page with a revised date. Continued use of our website after an update constitutes acceptance of the revised policy.